This privacy policy ("Privacy Policy") governs your use of the web software application Intellcre, as well as the use of the Intellcre application programing interface (collectively, the "Application"), created and maintained by Intellcre Inc. ("We", "Us" or "Our").
Our policy details the types of personal information we collect, as well as our practices for managing, sharing, and protecting that information. It also explains the rights you have regarding your personal information and how you can exercise those rights. By using our Application, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
When using our Application, you may choose to interact with features from third parties that operate independently from Us, such as social media widgets and links to third-party websites. We have no control over and are not responsible for the privacy practices of such third parties. This Privacy Notice does not apply to the extent We do not own or control any linked websites or features you visit or use. We advise you to review the privacy policies of these third parties to understand how they handle your personal information.
We recognize the importance of protecting the privacy of children. Our Application is not designed for, nor do we knowingly collect information from, children under the age of 13. Please do not use the Application or otherwise provide us with any Personal Data (as defined below) if you are under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13 without the requisite consent from their parent or guardian, we will promptly take steps to delete such information from our records.
If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your consent, please contact us at info@intellcre.com. We will take immediate steps to remove such information and delete the child's account.
To provide and enhance the services of our Application, We collect various types of personal data from our users including your name, email address, phone number, etc. ("Personal Data"). The defined term "Personal Data" in this Privacy Policy encompasses any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual or household. The Personal Data we collect helps us tailor our services to your needs, improve our platform, and maintain effective communication with you.
The types of information (including Personal Data) we may collect include:
| Identifiers, such as name, date of birth, nationality, physical address of residence or business, email address, phone number, passport number, and residence. | We may collect and store personally identifiable information you provide as part of the account creation and management process. We may use the personally identifiable information you provide to contact you from time to time with news, important updates, required notices and marketing promotions. To the extent required for payment processing, personally identifiable information may also be shared with the third-party service(s) engaged by Us for the processing of payments. |
| Professional Information, such as your job title, company name, broker license number, and industry sector, as well as your role and experience in real estate investing and brokerage. | Your professional information aids in optimizing the functionality of our platform by enabling features that are relevant to your role, purpose, and industry sector. Further, collecting professional credentials such as your broker license number helps verify your identity and qualifications. |
| Real estate property description and photographs | We may collect pictures that you choose to provide to us or share in other public domains for the purposes of providing our services. |
| Information related to your financial status and history, including past investment history, income and funding sources. | To assist in the sourcing and underwriting processes by providing a comprehensive understanding of your financial capabilities. This enables us to tailor our services to your investment needs, offering personalized recommendations and efficient transaction handling, ultimately enhancing your ability to make informed investment decisions. |
| Market analysis data, and data compiled based on user input and interaction with market analytics features. | We may collect data concerning real estate markets, investment property selection criteria, and specific properties, and trends you are tracking, which may include geographic locations and demographic information, to aid in market analysis and provide insights that help users make informed decisions, enhance investment strategies, and better understand market dynamics. |
| Audio and Visual Information, like search history, saved searches, and properties you have viewed. This encompasses interactions with advertisers or partners, including the contents of messages sent to them. Additionally, We collect data from your online engagements with our platform, including partial or full video clips that capture cursor movements, scrolling activities, and other items you download or view during your use of our services. We may also record your interactions with customer service, as well as any meetings or calls you host using our products. | Our platform collects audio and visual data on how you interact with our Application to enhance user interaction and service quality. This information aids in the continuous improvement of our Application, ensuring we provide you with a responsive and tailored user experience. |
| Technical Data, internet or other electronic network activity information, such as IP address, login data, browser type and version, time zone setting, geographic location, browser plug-in types and versions, operating system, and other technologies used on the devices accessing our platform. | We may collect information automatically sent by your devices when accessing our Application. We may automatically collect standard data from your web browser when you visit our website to enhance user experience, ensure compatibility across devices and improve the security and functionality of our Application. Furthermore, we may automatically collect data about errors you encounter while using the site, as well as the circumstances under which they occurred. We may use this information, in aggregate (not user level), to provide Us and Our affiliates, partners and third parties with Application usage statistics. |
Additionally, we may collect any other information that you choose to share with us in the Application. We may use this information and the other information identified in the above table to draw inferences about you regarding your preferences, characteristics, or behavior.
Tracking Code, such as cookies, enables Us to customize and personalize your experience while using the Application, including the products and promotions that are offered to you. Essentially, a tracking code or cookie is a small amount of data that is sent to and stored on your device. We use these cookies for several purposes in connection with the operation of the Application, including, but not limited to, (i) to identify you and access the information your use of the Application has stored with Us and to notify you about products and services specific to your interests; (ii) to save your login credentials so that you do not have to re-enter them every time you use the Application; and (iii) to estimate Our user base and usage patterns, including, but not limited to, to determine the extent of repeat visits and the user activity during those visits, to provide historical information to help target promotions based on user interests and behavior, both specifically to individual users and on an aggregate basis with respect to all users. Your use of the Application shall act as your consent to Our use of tracking code, such as cookies, to provide for the operation of the Application.
We will only collect and use your Personal Data when we have a legitimate reason for doing so. In that case, we will only collect Personal Data reasonably necessary to provide our services. We may use your Personal Data for the following purposes:
We may share information collected about you with other companies in our group of companies (including businesses, brands, and affiliated entities in our family of companies,) so that information you provide to one brand may be used by us to better provide you services and communicate with you.
We may share your Personal Data with our trusted third-party service providers only for the purpose of assisting us in our business operations. These service providers support us in various functions, including data analytics, email marketing, payment processing, customer relationship management, and IT infrastructure and support. We provide these third parties with the information necessary to perform their services and ensure the confidentiality and security of your Personal Data by sharing it in aggregate form, not at the user level, except as necessary for critical functions like payment processing. Please note that by using the Application, you agree to our provision of such Personal Data as it is necessary for providing the services to the third-party service providers and agree to be bound by their respective terms of service and privacy policies. We strongly encourage you to read and understand how our third-party service providers store your personal data to ensure you are aware of their practices and policies.
We may share your Personal Data with other parties in connection with a company transaction, such as a merger, sale of a company or assets, due diligence, change or control or acquisition of all or a portion of our business by another company, or in the event of bankruptcy or related proceedings.
We may share your Personal Data with law enforcement, regulatory authorities, courts, and governmental agencies to comply with our legal and regulatory obligations. We may also disclose your Personal Data when required by law or when we believe disclosure is necessary to protect our rights or the safety of others. We reserve the right to report to a law enforcement agency any activities that we, in good faith, believe to be unlawful.
We may use cookies and similar tracking technologies to collect and analyze information about your use of our Services and to improve and personalize your experience. By using our Application, you agree to our use of cookies as described in this Privacy Policy.
The Application may store and handle the Personal Data you provide both on your device and/or on cloud server(s) chosen by us as our data storage provider(s). In the event that we utilize a third-party data storage provider, the retention and security of your Personal Data will be subject to and governed by the terms and conditions and privacy policy of the third-party provider. While we make every reasonable effort to ensure that the third-party data storage providers we select employ industry-standard security measures to protect your data, we acknowledge that no data storage or handling system is infallible, and we cannot guarantee complete security against all potential security breaches.
You can stop all collection of Personal Data by the Application by ceasing the use of the Application through the browser. Furthermore, you can request permanent deletion of your Personal Data from Our archives by emailing Us at info@intellcre.com.
We will retain your Personal Data, either in full or in aggregate form, for as long as you use the Application and for a reasonable time thereafter as determined by applicable legal, regulatory, and operational requirements. This period may vary based on factors such as legal obligations to retain data for a certain period, the necessity to resolve disputes, or enforce our agreements. If you wish to request the permanent deletion of the Personal Data you have provided via the Application, please contact us at info@intellcre.com. Such requests will be honored in accordance with applicable legal requirements and within a reasonable timeframe.
We implement and maintain reasonably appropriate technical and organizational measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is impenetrable, and we cannot guarantee the absolute security of your Personal Data. If any Personal Data under our control is compromised because of a breach of security, we will take reasonable measures to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised, and take other steps, in accordance with any applicable laws and regulations.
You can manage your personal information through various options. If you find any personal information provided to us to be out-of-date or inaccurate, you can review and amend this information if accessible within your online account by logging in at your convenience, or by contacting us directly at info@intellcre.com. Depending on your location, you may be entitled to additional rights as specified below. For security measures, we may request further information from you to verify your identity before we can fulfill any requests related to your personal information.
By utilizing our Application, you consent to receiving direct mail, email newsletters, and other forms of promotional communications via email, as well as promotional telephone calls.
If you prefer not to receive direct marketing communications from Us, you may opt out by clicking the "Unsubscribe" link available in any relevant email. This will cease communications on that specific topic. You may also be able to adjust your notification preferences directly in your account settings. Please note that We might still need to contact you regarding Terms of Use, Global Privacy Notice, or other legal matters, or to facilitate services you have requested from us. Some communications from us are considered transactional or service communications, and our Services are provided to you upon the condition that you receive these communications from us. You must cancel your account and/or order for our Services, as applicable, if you do not wish to receive any transactional or service communications.
You may disable or delete browser cookies via your browser settings. The method to disable or delete cookies can vary between different browsers. Be aware that disabling or deleting cookies, or using third-party software that intercepts or deletes cookies, may interfere with the functionality of our websites.
Parts of the Application may display personally identifiable information of real estate property owners or real estate agents as part of the normal use of the Application, including, but not limited to, names, emails, numbers, and mailing addresses ("Property Owner & Broker Information"). If you'd like Us to redact, or otherwise not disclose, the Property Owner & Broker Information pertaining to you to other users of the Application, you may submit your request in writing by emailing Us at info@intellcre.com, and providing the Property Owner & Broker Information you'd like Us to redact, or otherwise not disclose. We will review and process all such request(s) within a reasonable time and may or may not notify you via email when such request(s) have been processed. You may request a confirmation that your redaction or non-disclosure request has been processed by Us, by contacting Us at info@intellcre.com no earlier than 30 days after your initial request was submitted.
These Additional U.S. State Privacy Disclosures supplement the above information by providing additional information about our personal data processing practices relating to individual residents of the States of California, Colorado, Connecticut, Utah, and Virginia.
Several states in the United States have enacted privacy and data protection-related statutes that grant you certain rights in connection with your Personal Data. Your state of residence will determine which rights are available to you. The following section references a sampling of those rights:
The following personal data elements we collect may be classified as "sensitive" under certain privacy laws ("sensitive information"):
We use this sensitive information for the purposes set forth in the "Collection of Personal Data" section of our Privacy Policy, to enter into and perform a contract with you, to comply with legal and regulatory requirements, to protect the life or physical safety of you or others, or as otherwise permissible for our internal business purposes consistent with applicable laws. We do not sell your sensitive information, and we do not process or otherwise share sensitive information for the purpose of targeted advertising.
We may at times receive or process personal data to create de-identified data that can no longer reasonably be used to infer information about, or otherwise be linked to, a particular individual or household. Where we maintain deidentified data, we will maintain and use the data in de-identified form and not attempt to re-identify the data except as required or permitted by law.
If the GDPR is applicable to you, you may have the following rights in respect of your Personal Data that we collect:
As a California resident, you have certain rights under the California Consumer Privacy Act ("CCPA") relating to information that identifies, relates to, or could reasonably be linked with you or your household ("Personal Information"), including the right to: (i) request additional disclosures about the Personal Information we collect, use, and disclose; (ii) obtain a copy of Personal Information; (iii) request deletion of Personal Information; (iv) request correction of inaccurate personal information; (v) opt out of the sale of Personal Information if we were to sell Personal Information; and (v) right to limit the use of your Sensitive Personal Information (as defined in the CCPA). We will not discriminate against you for exercising any of your rights under the CCPA. However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels when that difference is reasonably related to the value provided to us by the data. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
The CCPA requires specific disclosures for California residents which are set forth below.
The California "Shine the Light" law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. To opt out of this type of sharing, email us at info@intellcre.com.
To submit an access or deletion request, contact us at info@intellcre.com. If you are a California resident, your requests must be labelled "California Access/Removal Request" on the email subject line or post. All requests must state that you personally posted such content and provide a description of the content or information you want removed and information reasonably sufficient to permit us to locate such content or information. We are not responsible for notices that are not labelled or sent properly, and we may not be able to respond if you do not provide adequate information. Please allow 30 days for a response. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to your personal information or complying with your request. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request. Additionally, in some circumstances, such as if you request that we delete your data, we may not be able to complete a request for a good or service because we will not have the required information to deliver it.
By using the Application, you are consenting to Our processing of your Personal Data as set forth in this Privacy Policy now and as amended by Us in the future. "Processing" shall mean using or touching the information in any way, including, but not limited to, collecting, transferring, storing, deleting, using, combining and disclosing such information, all of which activities will take place in the United States. If you reside outside the United States, your Personal Data will be transferred, processed and stored there under the privacy standards of the State of California, United States of America.
This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to this Privacy Policy by posting the new Privacy Policy on this page. You are advised to consult this Privacy Policy regularly for any changes, as continued use of the Application is deemed approval of all changes.